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Shipping Information for vitalitaly.net:

  1. Shipping Destinations: We offer shipping to various destinations, excluding areas not listed. Please note that delivery dates could be impacted by extraordinary events such as floods, earthquakes, tsunamis, and any other catastrophic occurrences.
  2. Order Processing Times: Orders placed by 2:00 PM (GMT+2) will be processed and shipped on the same business day. Orders placed after this time will be processed on the next business day.
  3. Shipping Costs: Free shipping is available for orders exceeding €110. Standard shipping costs apply for orders below this amount; please see the VitalItaly shipping rate.
  4. Shipping Methods: We utilize reliable express courier services to ensure swift and secure delivery. You will receive an email with the tracking number to monitor your shipment in real-time.
  5. Estimated Delivery Times: Estimated delivery times vary depending on your location. Generally, deliveries occur within 2-3 business days from the shipping date.
  6. Secure Packaging: All our products are carefully packaged to ensure they reach you in optimal condition. Any damages caused during transit must be reported within 24 hours of receipt; please see our Return Policy.
  7. Exceptional Circumstances: We cannot guarantee delivery dates for strikes, wars, terrorist acts, and any other human actions disrupting regular delivery activities.
  8. Customs and Duties: We cannot guarantee that additional costs such as duties, taxes, and other fiscal levies will be applied by customs in the receiving countries. However, we strive to offset such costs by offering gift vouchers for half the amount paid in duties, stamps, and taxes upon evidence of these additional costs incurred by our customers upon delivery.
  9. Customer Support: Our team can address orders, shipping, and product inquiries. Contact us via email at ludo@vitalitaly.net or through our website's contact form.

Shipping Destinations:

We offer shipping to various destinations, excluding areas not listed. However, please note that delivery dates may be impacted by extraordinary events such as floods, earthquakes, tsunamis, and any other catastrophic occurrences, but even from human actions, such as Bank Holidays, strikes, sit-ins, wars, terroristic attacks,

Order Processing Times:

Orders placed by 2:00 PM (GMT+2) will be processed and shipped on some business days. The order placed after this time will be processed on the next business day.

Shipping Costs:

We offer free shipping for orders exceeding €110 into European Union. For orders below this amount, standard shipping costs apply. Please visit our website to learn more about the Vitalitaly shipping rate.

Shipping Methods:

We use reliable express courier services to ensure swift and secure delivery. Once your order is shipped, you will receive an email with a tracking number to monitor your shipment in real-time.

Estimated Delivery Times:

Estimated delivery times vary depending on your location. Generally, deliveries occur within 2-3 business days from the shipping date.

Secure Packaging:

All our products are carefully packaged to ensure they reach you in optimal condition. If any damages occur during transit, you must report them within 24 hours of receipt.

Exceptional Circumstances:

Please note that we cannot guarantee delivery dates for strikes, wars, terrorist acts, and any other human actions disrupting regular delivery activities.

Customs and Duties:

We cannot guarantee customs authorities can apply additional costs such as duties, taxes, and other fiscal levies in the receiving countries. However, we will check it before shipping the goods. However, we strive to offset such costs by offering gift vouchers for half the amount paid in duties, stamps, and taxes upon evidence of these additional costs incurred by our customers upon delivery.

Customer Support:

Our customer support team can address orders, shipping, and product inquiries. You can contact us via email at ludo@vitalitaly.net or +49 89 54028686 (landline) +49 155 10385144 or +447880861049 (WhatsApp, Messenger and Telegram) through our website's contact form; the person to be contacted is Mr Ludovico Palomba (Ludo) and the spoken language are: Italian, English and German.